Rich Text Overview
The Rich Text sheet is a full WYSIWYG editor built into the WorkHub panel. It gives you a formatted writing surface for any long-form content that belongs on an issue — meeting notes, product requirements documents, design specs, retrospective outputs, runbooks, and more.
What it's for
| Use case | Example |
|---|---|
| Meeting notes | Capture decisions, attendees, and action items from a standup or planning session |
| Product Requirements Document (PRD) | Draft the requirement directly on the epic it relates to |
| Design spec | Document the design rationale, edge cases, and component behaviour |
| Runbook | Step-by-step operational procedures for deployments or incidents |
| Retrospective notes | What went well, what didn't, action items — attached to the sprint epic |
| Personal notes | Set the sheet to Private for working notes you're not ready to share |
Key capabilities
| Capability | Details |
|---|---|
| Full formatting toolbar | Bold, italic, headings, lists, code blocks, links, images |
| Autosave | Saves automatically 500 ms after you stop typing — no manual save needed |
| Version history | Browse and restore previous versions of the document |
| Templates | Pre-built templates for Meeting Notes, PRD, and Documentation |
| Markdown export | Download the content as a .md file |
| PDF export | Download a formatted PDF of the document |
| Word and character count | Live counter in the editor footer |
Rich Text vs. Confluence
Rich Text sheets are designed for in-progress, issue-specific content. Confluence is the right place for long-lived, standalone knowledge base articles. A useful rule of thumb:
- If the content lives and dies with this issue (e.g., meeting notes from a sprint planning session), use a Rich Text sheet
- If the content will be useful to people who never open this Jira issue, consider a Confluence page
Creating a Rich Text sheet
- Click + in the WorkHub tab bar
- Select 📝 Rich Text
- Name the sheet (e.g., Meeting Notes)
- Choose Public or Private
- Click Create
The editor opens immediately. Start typing or select a template from the toolbar.
Tip: Use templates to get started faster. Click Templates in the toolbar to choose from Meeting Notes, PRD, and Documentation starters.