Reactions
Reactions let team members express a quick response to any topic or reply without writing a full post. They are a lightweight way to acknowledge content or signal agreement.
Available reactions
| Reaction | Emoji | When to use |
|---|---|---|
| Like | 👍 | I agree, acknowledge, or approve |
| Love | ❤️ | I really like this |
| Helpful | 🙌 | This was useful or clarifying |
Adding a reaction
Hover over a topic or reply to reveal the reaction picker (smiley face icon). Click the icon, then choose a reaction. The reaction count appears immediately on the post.
Removing a reaction
Click your existing reaction on the post to remove it. You can only remove your own reactions.
Changing a reaction
Open the reaction picker and select a different reaction. Your previous reaction is replaced.
One reaction per post per user
Each user can only have one reaction on any given post. Selecting a second reaction replaces the first rather than adding a second.
Reaction counts
Each reaction type shows a count next to its emoji on the post. Hovering over the count shows the names of the users who reacted.
Tip: Use the Helpful reaction to surface the most useful replies in a long thread. High Helpful counts indicate the most informative posts for newcomers reading the thread.